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Chester Zoo

Chester Zoo is a zoological garden and conservation charity situated in Upton-by-Chester, , , spanning 130 acres and housing over 30,000 animals from more than 520 species, including many endangered ones.
Founded on 10 June 1931 by George Mottershead—a veteran inspired by a childhood visit to a and determined to create a barless exhibit—the zoo began on a modest 7-9 acre estate purchased for £3,500 and has since grown into one of the world's leading conservation-focused attractions.
Receiving no core government funding, it operates as the North of England Zoological Society and drew nearly two million visitors in 2024, ranking as the United Kingdom's most-visited and 's top paid attraction outside .
In May 2025, the zoo received a £4 million grant from the to restore habitats across and the North West. Beyond its exhibits, Chester Zoo is renowned for its global efforts, managing 61 field projects across 19 countries in partnership with 63 organizations and governments to protect over 3,000 through breeding programs, habitat restoration, and scientific research.
The zoo's International Centre for Zoo Science facilitates evidence-based initiatives, including surveys and human-wildlife conflict mitigation, while its education programs reach over 120,000 schoolchildren annually via the International Conservation Academy.
Notable achievements include the UK's largest tropical biodome, award-winning botanical gardens, and recognition as the nation's best zoo by , underscoring its role in preventing extinctions and inspiring public action on environmental challenges.

History

Early history

George Mottershead, born in 1894 in Sale Moor, , developed a lifelong passion for animals during his childhood, influenced by visits to Belle Vue Zoo in where he was distressed by the caged conditions of the animals. His father, Albert Mottershead, a and nurseryman, supported George's early interest by helping him build aviaries and enclosures for pet birds and small creatures on their family property. This formative experience, coupled with George's own collection of birds and reptiles, shaped his determination to create a more humane approach to animal exhibition. In 1930, Mottershead purchased Oakfield Manor and approximately nine acres of land at Upton-by-Chester for £3,500, envisioning a that would allow animals to roam freely without traditional iron bars, drawing on innovative designs like moats and . The site, previously a private estate, faced significant local opposition from residents concerned about noise and safety, but Mottershead persisted with the support of his family. Chester opened to the public on 10 June 1931, initially featuring Mottershead's private of birds—including canaries—and small mammals, along with goats, a , and two Canadian bears acquired shortly after. By 1932, the collection expanded with transfers from Mottershead's earlier small at Shavington, including a , , and . During World War II, Chester Zoo encountered numerous challenges, including strict blackout measures that required covering enclosures and minimizing lighting to avoid attracting enemy aircraft, as well as of food and building materials that strained operations. To safeguard amid fears of bombing, the zoo received evacuated animals from other facilities, such as bison from , a from , and an from a stranded , which was housed in a makeshift stable built from wartime roadblocks. Remarkably, the zoo sustained no direct bombing damage throughout the war, as Upton-by-Chester escaped major raids, allowing it to remain open and even achieve its first profitable year in 1942 through an animal adoption scheme introduced in 1939. Mottershead's early vision of a barless zoo, rooted in his childhood observations, continued to guide these adaptations, emphasizing natural habitats even under wartime constraints.

Zoo design

Chester Zoo's design philosophy, pioneered by founder George Mottershead from the 1930s, emphasized barrier-free enclosures to create more natural and immersive habitats for animals, moving away from traditional Victorian-style iron cages. Mottershead envisioned a "zoo without bars," drawing inspiration from German zoologist Carl Hagenbeck's innovative approach to animal housing, which prioritized naturalistic settings over restrictive confinement. This philosophy was implemented across the zoo's early development, aiming to enhance by allowing greater freedom of movement while maintaining visitor safety through subtle containment methods. Central to this design were ha-has, moats, and thorny hedges, which replaced visible barriers and integrated seamlessly into the landscape to mimic wild environments. Moats, often camouflaged with vegetation, surrounded enclosures to prevent animal escapes without obstructing views, as seen in the 1936 bear enclosure—a circular paddock with central trees and a surrounding water-filled ditch, marking the zoo's first barless exhibit. Thorny hedges and sunken walls (ha-has) further reinforced these boundaries, particularly for larger species; in the , Mottershead's enclosures used such hidden features, prompting contemporary about their safety for predators like lions and tigers. These elements not only prioritized animal behavior but also encouraged visitor immersion by blending enclosures with the surrounding countryside. Early implementations highlighted the Mottersheads' hands-on innovation, with George and his son John collaborating on practical adaptations. The Monkey Islands, remodeled in from an existing monkey house, featured island-like paddocks separated by water moats, allowing to roam freely while showcasing social behaviors in a semi-natural setting. These designs extended Hagenbeck's principles beyond bears and to diverse , using local materials and for cost-effective, welfare-focused construction. Over time, this foundational approach evolved into broader themed zones that reinforced and educational immersion, influencing global zoo architecture by demonstrating scalable, humane alternatives to caged exhibits. By the mid-20th century, Chester's barrier-free model had inspired similar developments worldwide, emphasizing landscape integration and as core principles.

21st century developments

In the early , Chester Zoo initiated ambitious plans to increase its site size to 140 hectares and incorporate new environments, alongside proposals for a to enhance visitor facilities. These efforts built on the zoo's foundational of naturalistic enclosures while addressing growing needs. By , detailed designs were unveiled to support this growth, marking a pivotal shift toward larger-scale developments. A major milestone came with the £40 million Islands project, the largest zoo development in UK history at the time, which opened its first phase in July 2015 across 12 acres, recreating Southeast Asian island habitats to support . In 2017, the zoo announced a £100 million masterplan to transform 100 acres of land into expansive and zones, further emphasizing immersive, species-focused environments. The prompted temporary closures from March 2020 to mid-2021, during which the zoo adapted by offering virtual tours on platforms to maintain public engagement and animal care visibility, while implementing protocols like upon reopening to mitigate financial losses exceeding £5 million in the initial period. Recent expansions include the Himalayan habitat, which opened in May 2024 as a rocky, mountainous enclosure spanning several acres to house Asian high-altitude . In April 2025, the 22-acre Heart of zone debuted as the zoo's largest-ever habitat, featuring a savannah landscape for 57 and integrating elevated walkways for visitor immersion. These projects reflect ongoing investments in infrastructure to bolster global initiatives. Financially, the zoo achieved nearly 2 million visitors in 2023, with revenues of £57.4 million that year (a 13% increase from 2022), and record revenues of £63.1 million in 2024. As a registered charity since its founding, Chester Zoo has earned accolades such as the UK's first Investing in Volunteers Award in 2021 and eight BIAZA Awards in 2024 for conservation and research excellence, underscoring its impact on education and species protection.

Management and Governance

Organizational structure

Chester Zoo is operated by the North of England Zoological Society (NEZS), a (registration number 00287902) and a registered (number 306077) focused on , , and scientific research. The organization functions as a , directing resources toward protection and environmental initiatives without reliance on funding. The operational framework includes key departments responsible for daily management and long-term goals, such as animal care, which oversees the and husbandry of over 35,000 (as of 2020); veterinary services, providing health monitoring and treatment; , maintaining the 130-acre site with native and exotic planting; , delivering programs to engage visitors and schools; and commercial operations, handling trading activities through subsidiary Chester Zoo Enterprises . These divisions collaborate to support the zoo's mission, with animal care and veterinary teams integrating assessments into routine practices. Governance is provided by a board of 15 trustees, who serve as charity trustees and company directors, setting strategic direction, approving policies, and ensuring compliance with regulatory standards. The board includes specialized committees, such as the Ethical Review Committee, which evaluates and advances policies, including standards for enclosure design and . Under the leadership of CEO Jamie Christon, the executive team implements these directives. Financially, NEZS reported total income of £63.1 million in 2024, with primary funding from visitor admissions (£20.2 million), memberships (£13.8 million), trading activities (£18.1 million), and donations or (£5.9 million), enabling reinvestment into and . This self-sustaining model underscores the charity's and scale as the UK's largest zoo by visitor numbers.

Leadership and key figures

George Mottershead founded Chester Zoo in , driven by a vision to create a barless enclosure for animals inspired by his experiences at zoos like Belle Vue in and his recovery from World War I injuries. As the zoo's first director, he oversaw its expansion from a small collection of animals on the former Oakfield Manor estate to a major attraction, emphasizing natural habitats and conservation before these became standard practices; he remained actively involved until his death in 1978. Mottershead's family played pivotal roles in the zoo's early years. His son, Francis Mottershead, assisted in operations and construction projects, including the hand-building of the aquarium in 1952 alongside his sister June. June Mottershead (later Williams), who grew up on the zoo grounds, pioneered hands-on animal care as a young , fostering close bonds with species like chimpanzees and contributing to the institution's family-run ethos until professionalization in later decades; she passed away in 2015.) Following the founder's era, leadership shifted to professional executives. Dr. Chris Dutton served as Director General through the early 2000s, succeeded by Dr. in 2007, who advanced conservation initiatives and education programs during his tenure until 2021. Jamie Christon, previously Chief Operating Officer since 2013, assumed the role of in March 2021, guiding the zoo's post-pandemic recovery and strategic growth. A prominent key figure in conservation is Dr. Gerardo Garcia, who has headed the Ectotherms Department since 2012, leading and reintroduction efforts for endangered reptiles and amphibians, including groundbreaking work on reproduction that supports global population management. Family involvement diminished after 2000 as the zoo adopted a formal executive structure reporting to the Board of Trustees, ensuring sustained focus on its charitable mission.

Location and Facilities

Site overview

Chester Zoo is situated on the Upton estate near in , , at coordinates 53°13′22″N 2°53′02″W. The encompasses the former grounds of Upton Hall, providing an expansive area for zoological displays and conservation efforts. The terrain features mature oak woodlands, serene lakes, and meticulously curated gardens that integrate natural landscapes with animal habitats. Originally established on a 7-acre estate in 1931 through initial land acquisitions, the zoo has expanded significantly to over 130 acres by the 2020s, allowing for diverse ecological zones and ongoing habitat development. The site is zoned into distinct areas, including an entrance precinct leading to core exhibit regions and peripheral conservation zones that support initiatives. As of November 2025, the Latin American Wetland and Tsavo Bird Safari are temporarily closed due to . Navigation occurs primarily via an extensive network of pedestrian pathways, following the closure of the former system in 2019. Sustainability features have been integrated since the , including solar photovoltaic panels for generation and water-saving measures to reduce resource consumption across the site.

Visitor amenities and accessibility

Chester Zoo provides extensive options for visitors, including free on-site for up to 6,000 vehicles, with dedicated spaces for electric vehicles featuring 26 charging points. Private cars are not permitted within the zoo grounds to maintain a pedestrian-friendly , encouraging exploration on foot or via internal pathways. Public links are robust, with frequent bus services 1 and X1 operating daily from city centre, , and nearby areas, taking approximately 20 minutes from Chester station. Dining facilities cater to a range of preferences, with multiple on-site cafes and restaurants such as Bembe Grill for breakfast and hot meals, June's Food Court for casual options, and The Oakfield for family dining. Visitors are welcome to bring , with designated indoor and outdoor picnic areas available throughout the 130-acre site, including sheltered spots like the Jaguar Picnic Lodge. Seasonal events enhance dining experiences, such as festive meals and campfire gatherings during celebrations at The Reserve area. Accessibility is a priority, with the zoo fully compliant with the UK's to ensure inclusive experiences for visitors with disabilities. One free carer entry is provided per paying disabled adult, student, or child ticket. The zoo operates year-round, opening daily at 10am (9:30am for some facilities like Bembe Grill) with last admission 1 hour before closing; closing times vary seasonally, extending to 6pm in peak summer months (July–September), though it remains closed on Day and . Adult tickets start at £38 online for standard entry in 2025, with child (3-15) prices at £28; gate prices include a 10% , rising to £42.50 for adults. Annual membership passes offer unlimited entry for 12 months, starting at £105 via for a single adult, providing cost savings for frequent visitors along with discounts on food and retail.

Animal Collection

Species diversity

Chester Zoo maintains a diverse collection encompassing more than 500 , representing a broad taxonomic range across vertebrates and , with a total population exceeding 37,000 individual animals as of mid-2025. This collection emphasizes rare and threatened taxa, with over 500 classified among the world's rarest, many contributing to global efforts. The zoo's holdings span multiple animal classes, prioritizing in its exhibits. Mammals constitute a key focus, including large charismatic alongside smaller and ungulates; birds feature prominently with diverse aviaries showcasing both temperate and tropical forms; reptiles and amphibians are represented through specialized habitats; populations thrive in displays; and form a substantial portion, supporting simulations. These figures underscore the zoo's commitment to replicating ecological balances, though exact -level breakdowns vary annually with and priorities. A core aspect of the collection is its emphasis on , with a significant proportion of species—estimated at over half based on historical inventories—appearing on the of , including many classified as Endangered or . Examples include the , , and , all integral to ex-situ breeding programs that bolster wild populations. This focus aligns with the zoo's role in addressing the global extinction crisis, where vertebrate populations have declined by around 50% since 1970. Geographically, the collection draws from every major continent, with exhibits and conservation initiatives highlighting hotspots. African species dominate in and representations, such as black rhinos and chimpanzees; Asian taxa include , tigers, and Komodo dragons from Southeast Asian islands; representatives from the feature jaguars, giant anteaters, and neotropical birds; and unique endemics from , like fossas and ring-tailed lemurs, are showcased in dedicated walkthroughs. This global representation not only educates visitors but supports field projects in over 20 countries across these regions.

Population highlights and breeding successes

Chester Zoo maintains a diverse collection of , with notable breeding successes among western chimpanzees. In February 2024, a rare was born to the troop, contributing to the international breeding programme aimed at bolstering populations of this . Earlier, in January 2023, another male arrived, the first of its to be classified as , further expanding the family group through ongoing reproductive efforts. Recent births have highlighted the zoo's reproductive achievements across various taxa. In June 2025, the zoo welcomed its first-ever cub, a female named Bheri, born to first-time parents and Yashin as part of the European endangered species programme; Bheri represents a significant milestone for in the UK. Additionally, in July 2025, the UK's only pups of the year were born (announced in October 2025), comprising one of just three litters across all European zoos, underscoring the zoo's role in breeding this vulnerable Malagasy carnivore. The zoo's large mammal populations have seen substantial growth through strategic introductions and births. In August 2025, the herd expanded with the arrival of matriarch Karishma and her nine-year-old daughter Elizabeth from , bolstering the European breeding programme for this and increasing the resident group size. Giraffes were introduced to the Heart of Africa habitat in October 2024, ahead of its April 2025 opening, forming a key component of the savannah with multiple individuals now integrated into the mixed-species environment. breeding has also progressed, with a male calf named Miloli born on May 6, 2025, to mother Ada after a 14-month , supporting efforts to sustain this solitary Congo rainforest dweller whose wild population numbers fewer than 25,000. Invertebrate populations at the zoo demonstrate innovative breeding approaches, particularly in the Heart of zone, which houses desert locusts in an immersive display allowing visitors to observe their swarming behaviour up close via a enclosure; this collection aids on ecosystems and pest dynamics in .

Animal Exhibits

Islands at Chester Zoo

The Islands at Chester Zoo is an immersive exhibit that opened in July 2015, spanning approximately 15 acres and recreating the diverse island ecosystems of , including representations of (), , , , , and (). The design features an layout connected by a network of bridges, allowing visitors to navigate between themed habitats that incorporate mangroves, flooded forests, and a central 450-meter meandering for . This setup mimics the fragmented island environments of the region, emphasizing natural barriers and vegetation to provide spacious, enriched enclosures for while promoting an exploratory visitor experience. The exhibit houses a variety of Southeast Asian species, including Komodo dragons, false gharials, monkeys, and giant tortoises, alongside others such as fishing cats and Malayan tapirs relocated from older zoo areas to enhance their welfare and breeding potential. These habitats integrate flooded forest zones and thickets, where false gharials and Komodo dragons can exhibit natural behaviors in semi-aquatic or terrestrial settings, while monkeys utilize elevated boardwalks and island perches reflective of their Bornean riverine habitats. The inclusion of giant tortoises adds to the representation of island biodiversity, with enclosures designed to replicate volcanic and coastal environments found in archipelagos. Conservation efforts are central, as the exhibit supports breeding programs for species like fishing cats, contributing to European Endangered Species Programmes (EEPs) aimed at bolstering wild populations through genetic management and reintroduction research. Visitor engagement is enhanced through elevated boardwalks that wind through the canopy and along the lagoon edges, offering close-up views of and activities without direct barriers in many areas. Underwater viewing windows provide perspectives into the aquatic realms inhabited by false gharials and other , immersing guests in the dynamic underwater life of the recreated flooded forests. These features not only educate on the threats facing Southeast Asian island ecosystems—such as and —but also underscore the zoo's Act for Wildlife initiative, which funds field conservation projects in the region to protect these vulnerable habitats and .

Elephants of the Asian Forest

The Elephants of the Asian Forest exhibit at Chester Zoo is a 1-hectare (approximately 2.5-acre) purpose-built enclosure that opened on April 10, 2006, featuring a and an outdoor paddock designed to mimic the forested habitats of and . The £3 million development, which focused on the indoor facilities while incorporating an existing outdoor area completed in 2000, includes a main elephant yard of 5,900 square meters with gentle slopes, a central accessible from all sides, and lush vegetation such as tropical plants to create an immersive forested trail for visitors. This design emphasizes natural behaviors, with bamboo-inspired elements and shaded pathways that allow the herd to roam while providing multiple discreet viewing areas for guests. The exhibit houses a breeding herd of Asian elephants (Elephas maximus), an with fewer than 50,000 individuals remaining in the wild, alongside compatible species like wrinkled hornbills, red-billed blue magpies, and Prevost's squirrels to enhance . The zoo has achieved notable breeding successes, including the birth of a calf named Indali in December 2016 to mother Sundara, increasing the size at the time to seven; a male calf named Anjan in May 2018 to mother Thi Hi Way after a record 25-month gestation; and a calf named Aayu in February 2020 to Sundara. In August 2025, the was bolstered by the arrival of two Asian elephants, Karishma and her daughter Elizabeth, from to support the European Endangered Species Programme. Enrichment provisions are integrated throughout the to promote physical and mental , including automated feeding dispensers for challenges, climbable logs and varied for exercise, and the pool for bathing and cooling. Veterinary facilities are seamlessly incorporated within the exhibit's , featuring sand-floored stalls and advanced systems, which have been crucial in the zoo's pioneering on elephant endotheliotropic herpesvirus (EEHV), including the development of the world's first against the disease in 2025. The exhibit underscores Chester Zoo's commitment to conservation, directly supporting field projects like the Assam Haathi Project in India, which aims to reduce human-elephant conflict by creating safe coexistence landscapes for over 5,000 wild Asian elephants in Assam through community engagement, habitat restoration, and conflict mitigation strategies. This initiative, in partnership with local organizations, has helped protect migration corridors and decrease crop-raiding incidents, contributing to broader efforts under the IUCN Species Survival Commission's Asian Elephant Specialist Group.

Spirit of the Jaguar

The Spirit of the Jaguar exhibit at Chester Zoo, opened in 2001, recreates elements of the to provide an immersive habitat for and other South American , spanning a large complex designed to mimic their . Sponsored by Ltd. at a cost of £2 million, the exhibit was hailed as the largest and most advanced jaguar enclosure in the world upon its debut, featuring both indoor and outdoor sections with naturalistic elements such as ponds, climbing structures, dense vegetation, and flowing waterfalls to encourage species-typical behaviors like swimming and climbing. Visitors access the jaguars through a one-way path beginning with a Mayan-themed entrance that highlights the animal's mythological significance in cultures, where the jaguar symbolizes power and is often revered as a spirit guardian of the . The enclosures incorporate glass panels extending to the ground for close-up, unobstructed views of the animals in their , allowing observation of their powerful and abilities without disturbance. Additional features include lianas (climbing vines) suspended across the space and integrated water features stocked with , enabling the jaguars to engage in natural predation activities. The current jaguar residents are Napo, a male who has been at the zoo since prior to 2023, and Inka, a rare black (melanistic) female born in 2021 who arrived from The Big Cat Sanctuary in in August 2023 as part of the European Endangered Species Programme (EEP) to form a and bolster the of the captive population. This pairing supports broader goals, as ( onca) are classified as Near Threatened by the IUCN due to habitat loss from in the , with Chester Zoo actively advocating for policy changes and sustainable practices to protect wild populations. Enrichment protocols, including scent-based items derived from natural prey odors, are routinely provided to stimulate the jaguars' keen and promote exploratory behaviors in the exhibit.

Realm of the Red Ape

The Realm of the Red Ape is a major exhibit at Chester Zoo, opened to the public on 25 May 2007 as a £3.5 million redevelopment of the zoo's previous facilities, designed to immerse visitors in a simulated Bornean . Spanning 4,920 square meters overall, with 72% allocated to animal habitats, the exhibit emphasizes three-dimensional usable space through interconnected indoor and outdoor enclosures featuring mesh roofs up to 10 meters high, allowing for extensive vertical movement and natural behaviors. Key habitat elements include climbing frames, suspended vines, planted passageways, and misting systems that replicate the humid, tropical conditions of Southeast Asian rainforests, fostering and for the resident . The exhibit primarily houses a breeding group of Bornean orangutans (Pongo pygmaeus), comprising several adults and their offspring in a mixed family unit that promotes social interactions and reproductive success, contributing to European Endangered Species Programmes (EEPs) for the species. This space is shared thematically with other inhabitants, including endangered silvery gibbons (Hylobates lar), Asian short-clawed otters (Aonyx cinereus) in an adjacent watery area at the exit, and various reptiles such as the (Malayopython reticulatus) and white-lipped island pit viper (), which are displayed in integrated smaller enclosures to highlight . Although Sumatran tigers ( tigris sumatrae) were initially incorporated into the exhibit upon opening to represent shared threats, they were later relocated to a dedicated enclosure elsewhere in the zoo. Innovative visitor features enhance engagement and , including elevated walkways that provide overhead views of the orangutans swinging through the canopy and interactive displays on rainforest ecology and threats like habitat loss from production. The design prioritizes with 24/7 access to the full enclosure complex, enabling natural circadian rhythms and reducing stress, while also incorporating sensory elements like simulated thunder and rainfall to evoke the immersive atmosphere of . Conservation efforts tied to the exhibit are channeled through the Realm of the Red Ape Conservation Programme, which allocates funds to support patrols, projects, and initiatives in , directly aiding wild populations amid a 50% decline over the past two decades due to and illegal trade. These activities underscore the exhibit's role in broader zoo-led efforts to address human-wildlife conflicts and promote sustainable practices, such as sustainable advocacy displayed via on-site information panels.

Chimpanzee Breeding Centre

The Chimpanzee Breeding Centre at Chester Zoo, constructed in the 1980s to facilitate conservation breeding and maintain large social groups, builds on earlier outdoor enclosures dating back to 1953 that featured grassy islands separated from visitors by water moats. The facility includes expansive outdoor islands planted with vegetation for and , complemented by indoor spaces such as the —a circular viewing structure—and laboratories for and . This design spans roughly 2 acres, allowing the chimpanzees to engage in species-typical behaviors like territorial displays and group movement across interconnected areas. The centre houses one of Europe's largest troops of western chimpanzees (Pan troglodytes verus), a subspecies, with the group comprising over 20 individuals as of recent records, including multiple generations from the ongoing international breeding program. Notable successes include the 2023 birth of a male infant to mother ZeeZee, who joined the existing 22-member troop, and a 2024 birth to Alice in view of visitors, both contributing to efforts coordinated by the European Association of Zoos and Aquaria (EAZA). Veteran individuals like Boris, who sired 22 offspring before his passing in 2024 at age 58, have played pivotal roles in establishing this program. Behavioral research at the centre focuses on and cognitive abilities, with studies utilizing to track interactions, reciprocity, and group stability following integrations of new adults. Researchers have documented how the troop's structure mirrors wild communities in size and complexity, providing insights into fission-fusion patterns and alliance formation among the 20–30 members observed in recent analyses. Additional work explores tool use, such as probing and modification, in controlled enrichment scenarios to understand learning transmission within the group. Animal welfare is prioritized through diverse enrichment strategies, including puzzle feeders that challenge problem-solving skills, natural vegetation for nesting and manipulation, and ample space for social bonding to reduce in the multi-generational . These approaches, informed by ongoing monitoring, earned Chester Zoo recognition in for demonstrating the benefits of plant-based enrichment on well-being. The single large group setup fosters natural hierarchies and mutual grooming, enhancing psychological health as evidenced by low abnormal behaviors in assessments.

Tsavo Rhino Experience

The Tsavo Rhino Experience is a dedicated exhibit at Chester Zoo featuring eastern black rhinoceroses (Diceros bicornis michaeli), modeled after the landscapes of National Park in to highlight the species' native and needs. Opened in 2003 as part of a £800,000 initiative, the exhibit provides sanctuary for black rhinos, whose wild population numbers around 5,630 individuals across , with the majority in protected areas like . The habitat recreates a naturalistic bushveld spanning several paddocks, complete with rocky outcrops, for browsing, and mud or pools where rhinos can cool off and protect their skin from parasites and sunburn. This design allows the animals to exhibit natural behaviors such as and , while integrating off-display areas for during and rearing. The spacious setup supports a group of up to seven rhinos, emphasizing welfare in a semi-immersive setting that balances functionality with aesthetic appeal. The exhibit houses a breeding group, including established pairs and their offspring, as part of Chester Zoo's long-running black rhino program initiated in , which has produced multiple calves to bolster in the European captive population of 91 individuals. Notable successes include births captured on , such as the 2016 arrival of male calf Gabe and others that have contributed to . education is woven into the visitor experience through interpretive materials that underscore threats like habitat loss and illegal hunting. Key features include elevated viewing areas that enable close but safe observation of the rhinos' daily activities, fostering visitor engagement without disturbing the animals. The exhibit integrates with broader zoo pathways, allowing seamless access while promoting awareness of rhino . Chester Zoo's rhino population has seen steady growth through these efforts, with calves like those born in recent years helping to sustain the program's impact. Through the Tsavo Rhino Experience, Chester Zoo actively supports in , partnering with the and organizations like the Big Life Foundation to fund patrols, protection, and in the Tsavo-Amboseli —the only area with truly free-ranging black rhinos. These efforts have contributed to a 2.5% annual population increase for black rhinos continent-wide from 2012 to 2018, alongside reintroductions such as five rhinos to in 2019.

Tsavo Bird Safari

The Tsavo Bird Safari is a walk-through at Chester Zoo that replicates the birdlife of Kenya's National Park, allowing visitors to observe African species in an immersive environment. Opened in 2009, the exhibit features a net-enclosed space designed to mimic the park's terrain, including termite mounds, trees, shrubs, red sand, and tropical grasses for a natural habitat. The aviary houses over 100 free-flying birds representing East African species, with notable examples including Von der Decken's hornbills, lilac-breasted rollers, hamerkops, and Hottentot teals, some of which have successfully nested and bred within the enclosure. Visitors can walk among the birds, providing close-up views of their behaviors, such as nesting activities by and flight displays by rollers. Key features include strategically placed viewing areas that enhance observation without disturbing the birds, fostering an engaging experience of the ecosystem. Supported by partners like , the exhibit educates on the biodiversity of , highlighting threats to these species and the importance of in their native habitats. As part of the broader Tsavo-themed area, it complements views of other wildlife while focusing exclusively on avian life.

Latin American Wetland Aviary

The Latin American Aviary at Chester Zoo is a large, immersive walk-through exhibit that recreates the diverse habitats of South America's region, including saline lagoons, mangroves, and marshy areas. Opened in 2023 as part of a redevelopment of the former Caribbean flamingo exhibit, the aviary spans a mixed-species where visitors can observe birds in free-flight amid naturalistic features like shallow lagoons and vegetated islands. The aviary houses a variety of neotropical waterbirds and waders, including vibrant flocks of Caribbean flamingos (Phoenicopterus ruber), which display their striking pink plumage while foraging in groups; (Eudocimus ruber), known for their brilliant red feathers and social behaviors in mudflats; and roseate spoonbills (Platalea ajaja), elegant waders that sweep their distinctive spoon-shaped bills through water to feed. Other residents include black-necked stilts (Himantopus mexicanus), Orinoco geese (Neochen jubata), Muscovy ducks (Cairina moschata), ringed teals (Callonetta leucophrys), and black-bellied whistling ducks (Dendrocygna autumnalis), all coexisting in a dynamic, free-roaming setup that highlights their natural interactions and mutualistic relationships. This exhibit emphasizes conservation efforts tied to Latin American wetland preservation, where many of these species face threats from habitat loss due to drainage, , , and tourism disturbances. Chester Zoo supports broader initiatives in the region through its global conservation programs, focusing on protecting hotspots like the , which harbor 40% of the world's species despite covering just 13% of its land area; the aviary serves as an educational platform to raise awareness about these vulnerabilities and the zoo's field-based work to safeguard ecosystems.

Fruit Bat Forest

The Fruit Bat Forest is a walk-through, free-flight at Chester Zoo designed to replicate a for fruit bats, allowing visitors to observe the animals in a near-natural, darkened environment that simulates nocturnal conditions. The exhibit features , vines, and fruit-bearing structures to support the bats' behaviors and highlight their ecological roles. Opened in the late 1990s as part of the zoo's , it was later renamed and continues to provide immersive viewing opportunities. The enclosure houses two species of fruit bats: the Rodrigues fruit bat (Pteropus rodricensis), a native to the island of Rodrigues, and the Seba's short-tailed bat (Carollia perspicillata), a smaller species found in Central and South American forests. Over 170 Rodrigues fruit bats reside here, forming large social colonies that demonstrate their gregarious nature, with individuals weighing up to 350 grams and possessing wingspans reaching 90 centimeters. These bats, along with the Seba's short-tailed bats, total more than 200 individuals, creating a dynamic display of flight and interaction. Key features include guided feeding sessions where visitors can participate under keeper supervision, offering close encounters that emphasize the bats' diet of fruits and nectar. The exhibit educates on the bats' vital role in pollination and seed dispersal, essential for tropical ecosystems, through interpretive signage and keeper talks. Chester Zoo's involvement supports conservation for the endangered Rodrigues fruit bat, whose wild population recovered from approximately 70 individuals in the 1970s to over 20,000 today through partnerships like the one with the Mauritian Wildlife Foundation, focusing on habitat restoration and anti-poaching efforts.

Monkey Islands

The Monkey Islands exhibit at Chester Zoo consists of a series of moated lakeside islands designed to replicate natural arboreal habitats for primates, featuring extensive networks, climbing platforms, and elevated walkways that facilitate swinging, leaping, and foraging behaviors. These enclosures, spanning multiple interconnected islands, enable the formation of mixed troops where animals can interact socially across species boundaries, promoting complex group dynamics observed in the wild. Opened in 1997 to replace the outdated monkey house, Monkey Islands marked a significant advancement in by employing deep moats as invisible barriers, allowing close visitor observation without physical separation like bars or fences—an approach that echoed the zoo's pioneering barrier-free philosophy established in its early decades. This setup was among the first in the UK to prioritize immersive, landscape-based housing for multiple species, influencing subsequent toward more naturalistic environments. The exhibit houses troops including squirrel monkeys (Saimiri sciureus), white-faced capuchins (Cebus capucinus), and various tamarins such as emperor tamarins (Saguinus imperator), selected for their compatibility in shared spaces and contributions to breeding programs. These thrive in the tropical-like setting, utilizing the island vegetation and structures for nesting and play, with the moats providing secure boundaries while permitting occasional supervised swimming opportunities to mimic riverine elements of their native habitats. Enrichment efforts focus on cognitive and physical stimulation, including puzzle feeders that dispense treats like fruits or nuts only after —such as pulling cords or rotating compartments—to encourage problem-solving and reduce stereotypic behaviors. Additional features like scattered trails and rotating rope configurations further promote exploratory activity, ensuring the monkeys remain engaged and exhibit species-typical patterns across the islands.

Miniature Monkeys

The Miniature Monkeys enclosure at Chester Zoo showcases some of the smallest primates from the , with the eastern pygmy marmoset (Cebuella pygmaea) serving as the centerpiece as the world's smallest species, typically weighing just 100-150 grams as adults. Opened on 6 May 2004, the exhibit emphasizes naturalistic habitats to promote natural behaviors and breeding success under the European Endangered Species Programme (EEP). The design replicates a lowland Amazon rainforest through two interconnected outdoor enclosures totaling 1,232 , including a 910 area for pygmy and associated , complemented by indoor heated facilities measuring 22.75 each. Key elements include live gum trees and vines for climbing and foraging, dense for cover, and elevated nest boxes to mimic tree hollows, all enclosed by smooth wooden barriers (1.2 m high) topped with glass panels for predator-proofing while allowing unobstructed views. A translucent provides filtered , and large viewing windows (3.9 m wide by 1.5 m high) enable observations of the monkeys' agile movements and social interactions without disturbance. Pygmy marmosets are housed in stable family groups comprising breeding pairs and up to several , fostering cooperative care where all members assist in rearing young, a key for their survival in . Visitors can witness distinctive behaviors such as sap-feeding, where the monkeys gnaw into tree bark to access , supplemented by fruits, insects, and specialized diet in captivity. These groups, currently numbering around 5-10 individuals depending on breeding cycles, have produced like twins in December 2020, each initially weighing only 10 grams and measuring 5 cm long. Through the EEP, Chester Zoo contributes to the ex-situ conservation of pygmy marmosets, which face threats from deforestation despite their Least Concern status on the , while the exhibit raises public awareness for broader protection initiatives in .

Bears of the Cloud Forest

The Bears of the exhibit at Chester Zoo is dedicated to the spectacled bear (Tremarctos ornatus), the only bear species native to , and recreates the misty, elevated of the where these animals naturally inhabit. This immersive enclosure emphasizes the bears' arboreal lifestyle, providing opportunities for climbing amid a forested, mountainous setting that mirrors their wild at altitudes up to 4,200 meters. Opened in 2004, the exhibit features a multi-level landscape with mature trees, rocky outcrops, and dense designed to promote natural and exploratory behaviors. A prominent cascades through the , enhancing the humid, tropical atmosphere while serving as a for the inhabitants. Visitors can observe the bears from elevated walkways and viewing platforms, offering close-up perspectives of their agile movements without intrusion. The enclosure houses a of spectacled bears, selected for genetic compatibility to support population sustainability; these shy, primarily vegetarian animals use their strong claws to scale heights in search of fruits, bromeliads, and , often spending much of their day in the canopy. Their distinctive light facial markings, resembling spectacles, aid in among the dappled light of cloud forests. Chester Zoo's work with this exhibit extends to field conservation through the Andean Carnivore Conservation Program, launched in 2016, which focuses on protecting Andean bears in Bolivia's dry forests by reducing human-wildlife conflicts via community initiatives and habitat restoration across over 1,000 km². This effort has documented at least 60 bears in the area and certified bear-friendly honey production to promote coexistence.

Secret World of the Okapi

The Secret World of the Okapi is a dedicated exhibit at Chester Zoo housing the endangered (Okapia johnstoni), the giraffe's only living relative, which inhabits the dense rainforests of the of (DRC). These shy, solitary herbivores, often called "forest giraffes" for their long necks and striped legs resembling zebras, remained unknown to Western science until due to their elusive behavior in the wild. With fewer than 10,000 individuals estimated to survive amid threats of and , the exhibit underscores the species' rarity and supports global conservation efforts. Renovated in 2006 from the zoo's former house and positioned adjacent to the giraffe house, the enclosure recreates the okapi's natural lowland environment to encourage natural behaviors and breeding success. It features a along with their offspring, contributing to the European Endangered Species Programme (EEP) for , which aims to maintain a genetically diverse captive population. Notable births, such as the 2023 female calf Arabi and the 2025 male calf Miloli, have been captured on camera, providing valuable insights into the of this least-studied large . The exhibit's design emphasizes immersion and , simulating the secretive to highlight the okapi's vulnerability in its shrinking habitat. Visitors observe the animals in a low-light setting that mimics their forested home, promoting awareness of the need to protect the DRC's rainforests. In recognition of its interpretive approach, the exhibit won the best project for public and general visitors from the and Irish Association of Zoos and Aquariums (BIAZA) in the mid-2000s.

Dragons in Danger

The Dragons in Danger exhibit at Chester Zoo serves as a dedicated house showcasing endangered , with a primary emphasis on the (Varanus komodoensis), the world's largest species. Opened in April 2003, the exhibit spans approximately 1,090 square meters and features heated indoor enclosures designed to replicate the ' natural environments, including sand substrates, artificial rocks for climbing and basking, pools, and waterfalls to mimic tropical island habitats. These enclosures incorporate UV-B lighting systems positioned at a 45 cm distance with 450W output to support the ' thermoregulation and synthesis needs, while thematic elements evoke Indonesian island and arid desert landscapes where these species originate. The exhibit houses multiple Komodo dragons, currently including adults such as the male Padar and young individuals from successful efforts, alongside other monitor lizards and geckos that highlight reptile diversity. For instance, interpretive displays feature (Varanus bitatawa), an endangered Philippine , though live specimens focus on Komodos as the centerpiece, with off-show facilities measuring 13-16 square meters for and rearing. Geckos, including like the giant day gecko (), are represented in educational models to underscore risks for island reptiles, complementing the live displays of monitors and Komodos that demonstrate varied lizard adaptations. An outdoor enclosure of 50 square meters with glass barriers allows visitors to observe Komodos in a semi-natural setting, alternating individuals to accommodate their solitary nature. Key features include live feeding demonstrations, where keepers use secure rings to present large prey items like rats or chicks, illustrating the Komodo's predatory behavior and , which contains toxins that induce in victims. Educational elements extend to venom awareness through panels explaining the dragons' salivary glands and their role in hunting, alongside interactive smell stations and life-size models of extinct to engage visitors on . These demonstrations occur regularly, such as during the 2:15 PM Komodo talk, emphasizing safe observation practices. Conservation efforts within the exhibit tie directly to Indonesian reptile programs, as Chester Zoo supports the Komodo Survival Programme (KSP), an Indonesian NGO focused on protecting wild populations estimated at fewer than 3,000 individuals across islands like , , and Komodo. The zoo's breeding program has produced hatchlings, such as the two born in June 2023 weighing 74 grams each, contributing to the European Endangered Species Programme (EEP) for genetic diversity. Fieldwork includes surveys and scat analysis on since 2015 to map distributions and diets, alongside community initiatives to mitigate human-dragon conflicts through education on local mythology and restoration. Funding also aids broader reptile conservation in Southeast Asian islands, addressing threats like loss and .

Mongoose Mania

Mongoose Mania is a dedicated exhibit at Chester Zoo featuring dwarf mongooses (Helogale parvula), Africa's smallest carnivores, in an environment that replicates their native of grasslands and woodlands. Opened in March 2010 following the redevelopment of the former Small Mammal House, the enclosure emphasizes the species' intricate social structures and daily activities, allowing visitors to observe these highly cooperative animals up close. The design incorporates an extensive underground system for the mongooses, complete with viewing opportunities panels and a network of visitor tunnels that run beneath the enclosure. These tunnels enable families, particularly children, to crawl underneath and emerge via bubble domes directly into the heart of the mongooses' territory, providing an immersive perspective on their subterranean lifestyle without disturbing the animals. The above-ground setting includes naturalistic elements like dry grass, rocks, and shaded areas to encourage natural and resting behaviors. Housing a typically numbering over 20 individuals—including breeding pairs, helpers, and recent pups—the exhibit highlights the dwarf mongooses' complex . These animals live in tight-knit family groups where cooperation is essential; for instance, designated sentinels stand guard while others , and all members contribute to pup-rearing through shared and protection. success has been notable since the exhibit's opening, with multiple litters emerging annually, such as the five pups born in July 2017 and in early 2020, demonstrating the clan's stability and reproductive health. Key features include enrichment elements like scattered insect feeders that simulate termite hunts—a primary food source in the wild—and scent trails created by the mongooses themselves through marking behaviors, which reinforce group bonds and territory claims. These setups promote active exploration and cooperative hunting, where clan members work together to uncover hidden prey, underscoring their role as pack foragers in the . Visitors often witness these interactions, gaining insight into the mongooses' vigilant and communal lifestyle.

Giant Otters and Penguins

The Giant Otters and Penguins exhibit at Chester Zoo features adjacent habitats for South American giant otters (Pteronura brasiliensis) and Humboldt penguins (Spheniscus humboldti), both native to coastal and riverine environments of , allowing visitors to observe these species in settings that replicate their natural aquatic lifestyles. The giant otter enclosure spans 1,250 square meters outdoors and includes 140 square meters indoors, with interconnected lagoons filled with rocks, submerged vegetation, and live fish to encourage natural foraging behaviors, alongside off-exhibit cubbing dens and a 60 cm deep sand area for scent marking and play. Underwater viewing windows provide immersive perspectives of the otters' swift swimming and diving, marking the first such facility for giant otters in . The habitat supports a family group of giant otters, typically consisting of 5 to 10 individuals, including recent additions like the male Manú who joined in 2024 as part of an international breeding program. Adjacent to the otters, the inhabits a 450,000-liter pool with rocky shores, nesting burrows, and shallow ledges mimicking and Chile's Pacific coastlines, where the birds spend up to 75% of their time for fish. The exhibit houses over 50 adult penguins, fostering social interactions in a setting, and features expanded viewing galleries for observing their agile pursuits. Enrichment activities include scatter feeds and novel objects to promote natural and , while keeper-led feeding sessions highlight their speed—up to three times that of an swimmer. Conservation efforts at Chester Zoo emphasize protecting these species' wild habitats through partnerships focused on river and coastal safeguards. For giant otters, classified as endangered by the IUCN with fewer than 5,000 individuals remaining, the zoo participates in the European Endangered Species Programme (EEP), supporting and restoration in Amazonian rivers threatened by mercury pollution from mining, , and gold panning. Humboldt penguins, listed as vulnerable due to , climate-driven changes, and coastal loss, benefit from the zoo's successes—such as 10 chicks hatched in 2025—and field projects in and to monitor populations and reduce guano mining impacts. These initiatives underscore the zoo's role in maintaining balance, as giant otters serve as apex predators in freshwater systems and penguins indicate marine health.

Tropical Realm

The Tropical Realm is an expansive indoor glasshouse at Chester Zoo, recognized as Britain's largest tropical house, spanning over 26,000 cubic metres and featuring a lush, open-plan interior designed to mimic a dense jungle environment. Opened in 1964 to mark the zoo's 30th anniversary, it was considered innovative for its time, incorporating elements like a nocturnal section and integrating diverse tropical species in a shared habitat. The structure includes cascading waterfalls that create a misty atmosphere, enhancing the immersive experience for visitors while supporting the habitat's high humidity levels essential for its inhabitants. This habitat houses a variety of reptiles and amphibians, serving as the central hub for Chester Zoo's reptile collection. Notable residents include Parson's chameleons (Calumma parsonii), the world's largest chameleon species, which thrive in the humid, vegetated enclosures mimicking their Madagascan home. , such as the golden poison dart frog (Phyllobates terribilis), are displayed near the entrance, showcasing their vibrant colors and toxic skin secretions derived from wild diet. Other reptiles like snakes and crocodiles occupy themed pools and enclosures, allowing visitors to observe natural behaviors in a controlled tropical setting. Free-flying birds, including exotic species, add to the dynamic ecosystem, fluttering among the foliage. The Tropical Realm emphasizes botanical diversity with exotic tropical that provide shelter, food sources, and aesthetic appeal, contributing to the overall and stability maintained through environmental controls. These features recreate the interdependence of a , where , , reptiles, amphibians, and interact symbiotically, highlighting how and vegetation support species survival. Educationally, the Tropical Realm supports programs focused on tropical dynamics, such as guided tours that explore recreation and interdependencies, fostering understanding of conservation needs in environments. These initiatives, including workshops, use the exhibit to demonstrate how activities delicate balances between and . It connects briefly to the adjacent Butterfly Journey, extending the theme of insect-plant interactions.

Madagascar

The Madagascar exhibit at Chester Zoo, known as Madagascar Forest, is a 5,875 square metre (1.45-acre) immersive habitat that recreates the island's unique dry forests and thorny scrublands, featuring artificial baobab trees, grasses, yuccas, palms, and spiny vegetation to mimic the endemic landscapes threatened by habitat loss. Opened on 30 March 2019, it provides spacious, netted enclosures for visitors to observe Malagasy wildlife up close, emphasizing the biodiversity of this island nation off Africa's southeast coast. The design allocates 73% of the space to animal habitats, with dedicated areas for different species to promote natural behaviors and breeding. Key residents include several endangered lemur species, such as ring-tailed lemurs (Lemur catta) in a large walkthrough enclosure allowing safe visitor interaction, Coquerel's sifakas (Propithecus coquereli), crowned lemurs (Eulemur coronatus), red-bellied lemurs (Eulemur rubriventer), and red ruffed lemurs (Varecia rubra), alongside the (Cryptoprocta ferox), Madagascar's largest native carnivore and top predator. These animals inhabit forested zones with climbing structures, water features, and earth substrates, while indoor facilities include climate-controlled houses with skylights for year-round access. A notable feature is the off-exhibit night house, providing secure dens for rest and supporting the welfare of more elusive or nocturnal individuals within the collection. The exhibit underscores Chester Zoo's commitment to conserving Madagascar's fragile ecosystems, where deforestation driven by agriculture, logging, and mining has destroyed over 90% of original forests, endangering these species. Through partnerships like Madagasikara Voakajy, the zoo funds on-the-ground projects including stock-proof fencing to protect littoral forests, community-led sustainable management plans in areas like Mangabe to curb illegal activities, and biodiversity monitoring for species such as the golden mantella frog, indirectly benefiting lemur habitats. These efforts complement ex-situ breeding at the zoo, contributing to global population management for critically endangered Malagasy wildlife.

Rare Parrot Breeding Centre

The Rare Parrot Breeding Centre at Chester Zoo serves as a specialized off-exhibit facility dedicated to the conservation of species, featuring viewing areas for public education on these efforts. Established to support international programs, the centre houses pairs of rare parrots in controlled environments designed to replicate their natural habitats, contributing to the maintenance of for species on the brink of . The centre's incorporate naturalistic elements, including a re-landscaped on-show aviary modeled after an Ecuadorian dry forest habitat similar to Cerro Blanco, with dense planting and structural features to encourage behaviors. Nesting boxes are provided to facilitate , while baseline UV lighting is standard to mimic exposure essential for health and synthesis, though experimental enhancements to UV levels were discontinued after showing no significant impact on growth or . These choices prioritize and efficacy, allowing keepers to monitor and intervene as needed without disturbing the birds. Key species at the centre include the critically endangered (Anodorhynchus leari), with only around 1,300 individuals remaining in the wild in , and the (Ara glaucogularis), which participates in the European Endangered Species Programme (EEP). Successful hatches have been achieved, such as a Lear's macaw chick in May 2008 following optimized accommodation and diet adjustments, marking an important milestone for the species' captive population. The centre has also bred 32 Ecuador Amazon parrots (Amazona erythrocorytha) since 1982, achieving Europe's highest success rate for this species. Conservation efforts at the centre focus on building safety-net populations through coordinated breeding programs across zoos, supporting such as expeditions to for population monitoring of species like the , where 139 individuals were counted in Cerro Blanco. These initiatives aim to bolster wild populations by providing surplus birds for potential future reintroductions, alongside habitat protection and anti-poaching measures in native ranges. For instance, hand-reared chicks of related endangered birds, such as the Mauritius cuckoo-shrike, have been prepared for release into restored habitats like Ferney Valley.

Mythical Macaws

The Mythical Macaws exhibit at Chester Zoo features a walk-through that immerses visitors in the vibrant world of colorful South American parrots, drawing inspiration from the birds' roles in as symbols of wisdom and messengers between worlds. The habitat is designed as a spacious flight with elevated perches, natural branches, and fruit-dispensing stations to promote and social interactions among the birds. Opened in the early , the exhibit emphasizes the of its residents, allowing them to form flocks and engage in natural flight behaviors observable by guests during daily demonstrations. Key species housed here include the (Ara macao), known for its striking red, blue, and yellow plumage, the (Ara militaris), a green-bodied with red facial markings, and the (Anodorhynchus hyacinthinus), the largest flying species with brilliant cobalt-blue feathers. These endangered macaws are provided with environmental enrichments to encourage pair bonding and group dynamics, reflecting the zoo's commitment to behavioral welfare. The also incorporates myth-themed sculptures depicting legendary figures intertwined with parrot motifs, enhancing the educational narrative on cultural significance without disrupting the birds' space. While the exhibit focuses on public viewing and natural behaviors, Chester Zoo supports macaw breeding efforts elsewhere on site to bolster populations.

Asian Plains and Paddocks

The Asian Plains and Paddocks exhibit at Chester Zoo recreates the expansive grasslands and open paddocks typical of Asian habitats, providing a naturalistic environment for a variety of herbivorous ungulates. Opened in 2008, the area emphasizes mixed-species enclosures to encourage natural and behaviors among the residents. The design incorporates large fenced fields that allow for wide-ranging movement, complemented by purpose-built shelters offering refuge from weather extremes. Central to the exhibit's management is , where animals are moved between subdivided paddocks to prevent , promote regeneration, and support overall enclosure health—practices informed by studies on cervid husbandry in European zoos. This approach not only enhances by varying diets and reducing parasite loads but also replicates the migratory patterns seen in wild Asian ecosystems. The paddocks are bordered by naturalistic landscaping, including scattered trees and water sources, to foster a sense of vast, interconnected . Key species housed here include the (Cervus nippon), axis deer (Axis axis), and (Antilope cervicapra), selected for their adaptation to open plains and their roles in European breeding programs. The , native to , exhibits spotted coats for in dappled light, while the axis deer and , from the , demonstrate agile grazing and herd structures that highlight in steppe environments. These animals coexist in the shared space, allowing visitors elevated viewing platforms to observe interactions without disturbance. A distinctive feature is the tractor-pulled safari ride, which transports guests through the paddocks for an immersive perspective on the animals' daily activities, emphasizing the scale of the . Through its focus on steppe-linked , the exhibit supports ex-situ breeding for like the , classified as near threatened due to and land conversion, contributing to global efforts to safeguard Asian populations. Chester Zoo's involvement in the European Endangered Species Programme (EEP) for these taxa underscores the paddocks' role in genetic management and reintroduction potential.

Forest Zone and Butterfly Journey

The Forest Zone at Chester Zoo encompasses a multi-layered in the eastern portion of the zoo, designed to replicate natural forest environments and support a range of forest-dwelling species. This area emphasizes immersive experiences alongside priorities, including potential introductions of key species such as western lowland gorillas to highlight threats to forest ecosystems. Complementing the Forest Zone's outdoor elements, the Butterfly Journey provides an indoor extension of the zoo's tropical exhibits, bridging into the broader theme of forested found in the Tropical Realm nearby. Opened in November 2008, it serves as the United Kingdom's largest zoo-based , spanning a heated tropical that maintains conditions suitable for exotic species. The exhibit features more than 30 species of free-flying sourced from , , and , allowing visitors to walk through a lush setting where the insects flutter amid exotic nectar-rich such as heliconias, lantanas, and passionflowers. A central adds humidity and ambiance, enhancing the rainforest-like atmosphere while supporting the butterflies' lifecycle. Butterfly Journey also incorporates educational elements on invertebrate conservation, with opportunities to observe stages, including the emergence and release of pupae into the flight area to bolster within the enclosure. This setup not only showcases the delicate beauty and ecological role of but also underscores Chester Zoo's commitment to raising awareness about loss in tropical forests.

Big Cats

The Big Cats area at Chester Zoo houses Asiatic lions (Panthera leo persica) and Sumatran tigers (Panthera tigris sumatrae), both subspecies, in expansive enclosures that prioritize naturalistic environments and breeding success. The pride occupies a 4,790 square meter habitat inspired by the dry forests of India's , featuring grassy expanses, rock formations, heated boulders, shallow pools, and dens for resting and cub-rearing. This setup supports a social pride structure, allowing visitors to observe family dynamics including grooming and play among cubs born as part of the European Endangered Species Programme (EEP). In contrast, the Sumatran tiger enclosure, part of the Islands zone's Hutan Jungle Reserve spanning over 2,000 square meters, replicates the dense tropical rainforests and mangroves of with streams, swimming pools, climbing structures, and shaded vegetation to encourage solitary behaviors while facilitating breeding pairs. Tigers here, including recent arrivals like male in 2022, exhibit natural hunting simulations and territorial marking, with successful litters such as twins born in 2023 highlighting the zoo's role in efforts. Key features enhance visitor immersion, including raised viewing platforms and glass-fronted panels that provide elevated and ground-level perspectives without disturbing , allowing close observation of behaviors like or lounging. The lions' morning and evening roars, often audible up to several kilometers, coincide with feeding times and can be experienced during daily keeper talks or extended evening openings until 8pm in summer, offering glimpses of nocturnal activity under floodlights. Chester Zoo contributes to big cat conservation through participation in EAZA's regional breeding programmes for both species, managing metapopulations to bolster wild reintroduction potential. Field efforts include the Terai Tiger Project in and , which mitigates human-tiger conflict and protects over 7% of remaining habitat, alongside support for anti-poaching in Gir Forest. These initiatives, funded by zoo admissions, have aided in stabilizing populations where fewer than 350 and 700 remain in the wild.

Asian Steppe

The Asian Steppe exhibit at Chester Zoo recreates the vast, arid grasslands of , offering a naturalistic for herbivores adapted to conditions. Opened in 2006, the exhibit emphasizes conservation breeding for species native to these regions, contributing to efforts to bolster wild populations through managed programs in zoos. Key residents include the Persian onager, a of Asiatic classified as , with fewer than 600 individuals surviving in the wild primarily in . Chester Zoo supports the European Endangered Species Programme (EEP) for onagers, achieving notable breeding success; in July 2024, two foals were born within hours of each other to mothers and Zarrin, sired by Holmes, marking a significant boost for the captive population. Another male , named , arrived in summer 2024, highlighting the zoo's role in and potential reintroduction initiatives. The exhibit's spacious paddock allows onagers to exhibit natural behaviors such as grazing, galloping, and herd formation, spanning several acres to simulate their native roaming grounds. Bactrian camels, specifically the wild form (Camelus ferus), which is also with around 1,000 individuals left in remote Mongolian deserts, share the habitat. Chester Zoo's group participates in global strategies, including veterinary care and to maintain genetic ; the exhibit provides rocky outcrops, sparse vegetation, and dust baths to encourage foraging and social interactions typical of these resilient adapters to extreme climates. Przewalski's horses (Equus przewalskii), the world's last truly , until reintroductions began in the , are housed here as part of ongoing efforts. With approximately 2,000 individuals worldwide and Chester Zoo contributing through births like the 2022 Basil, the exhibit supports their return to Asian steppes via partnerships with organizations facilitating releases in and . The horses roam freely in the mixed paddock, showcasing herd dynamics and behaviors lost for decades in the wild. The exhibit's design focuses on immersive viewing via perimeter paths and viewing platforms, allowing observation of animal interactions without intrusion, while educational signage highlights threats like habitat loss and facing these species. Formerly, from 2008 onward, it included a breeding group of , providing a predator-prey dynamic in the steppe setting before their relocation.

Heart of Africa

The Heart of Africa is a 22.5-acre savannah exhibit at Chester Zoo, opened to the public on April 5, 2025, representing the largest habitat ever created at a zoo. This £28 million development recreates the diverse grassland ecosystems of , spanning an area equivalent to over 17 pitches and featuring more than 6,000 trees, shrubs, and grasses to mimic natural savannah landscapes. The exhibit emphasizes immersive experiences, including the indoor Hidden Savannah area for close-up views of smaller species and a heated house maintained at 23°C to ensure in the UK climate. Key design elements include a 3.5-acre sandy and rocky savannah section that allows for mixed-species interactions, fostering natural herd behaviors among herbivores and predators. Visitors can engage through the Immersive habitat, simulating a with educational overlays, and the Pamoja Village, which offers cultural insights via African-inspired , storytelling, and art installations. These features promote a sense of exploration while highlighting the exhibit's role in raising awareness about African biodiversity. The habitat houses 57 African species in mixed herds, enabling dynamic social interactions that replicate wild conditions. Representative examples include northern giraffes, Grevy's zebras, Eastern black rhinos, African wild dogs, ostriches, roan antelopes, and greater flamingos (with a flock of 107 individuals), alongside smaller creatures such as naked mole rats, meerkats, and a of 15,000 locusts in a dedicated enclosure. Birds like vultures and black-cheeked lovebirds add to the aerial diversity, while reptiles and amphibians, including the and , occupy specialized microhabitats. Conservation efforts tied to the exhibit include direct funding for in-situ projects in and , such as giraffe translocation programs for the northern (fewer than 3,000 remaining in ) and AI-equipped trail cameras to monitor pangolins. The development is projected to generate £3 million annually toward broader African protection, addressing the ongoing biodiversity crisis through species-specific initiatives like rhino population support.

Himalayan Habitat

The Himalayan Habitat at Chester Zoo opened in March 2024, providing an immersive recreation of the high-altitude environments of the for . This exhibit marks the zoo's first housing of snow leopards, emphasizing naturalistic design to support their welfare and breeding. Adjacent red panda enclosures enhance the regional theme, housing these arboreal mammals native to the same mountainous forests. The habitat features rugged rocky outcrops, steep cliffs, overhangs for marking, and shallow retreats constructed using over 600 tonnes of locally sourced and rocks to mimic the leopards' wild terrain. Air-cooled s replicate the cool, high-altitude climate, offering shaded shelters for the animals while enabling close visitor viewing through reinforced glass. These elements promote natural behaviors such as climbing and prowling, contributing to the animals' physical and psychological health. Housing a breeding pair of snow leopards, Yashin and , both over 18 months old upon arrival in March 2024, the exhibit supports the European Endangered Species Programme (EEP) to boost the vulnerable population, estimated at around 4,000 individuals in the wild. In July 2025, gave birth to a female named Bheri—the first snow leopard born at Chester Zoo—named after a glacial river in to honor the species' native range. Red pandas in the nearby section participate in similar efforts, with the zoo contributing to global breeding programs for this threatened by loss and . Himalayan monals, the national bird of , are also displayed in the broader area, showcasing iridescent plumage adapted to alpine forests. Conservation efforts tied to the habitat extend beyond ex-situ breeding, with Chester Zoo partnering with the Snow Leopard Trust on in-situ programs in Kyrgyzstan to promote human-snow leopard coexistence through livestock protection and community education. These initiatives address key threats like poaching and habitat fragmentation in Central Asian mountains, aligning with broader high-altitude predator protection strategies. The exhibit's design and animal management practices underscore the zoo's commitment to species survival in their natural ranges.

Other exhibits

Chester Zoo maintains a variety of rotating and temporary exhibits to complement its permanent habitats, offering visitors dynamic experiences that highlight conservation themes and seasonal festivities. These minor displays often focus on interactive elements suitable for families, including educational pop-ups and themed events that rotate annually or as needed. One prominent example is the annual Halloween event, held from mid-October to early November, which transforms parts of the zoo into a spooky adventure with giant pumpkin sculptures, a haunted trail, campfire storytelling sessions, and family-oriented activities like pumpkin carving and autumn-themed crafts, all integrated with animal viewing opportunities. Similarly, the zoo hosts Lanterns and Light during the winter months, featuring illuminated lantern displays inspired by global wildlife and conservation efforts, creating an evening trail through select zoo areas from November to January. In 2025, the zoo introduced Nature Fest, a two-day conservation-focused pop-up event in early September held within its , encompassing music performances, interactive games, craft workshops, and demonstrations of community-based protection initiatives to raise awareness about . These temporary setups, such as the event's pond-dipping stations and house-building activities, provide hands-on learning without permanent infrastructure. Past rotating exhibits have included the 2013 Bugs! display, which showcased 13 large-scale animatronic like a 24-foot and a 33-foot to educate on conservation, running for several months before disassembly. Following the closure of the historic Aquarium building in September 2025 due to safety concerns, select aquatic species have been relocated to integrated displays within existing exhibits, ensuring continued visibility of like and in smaller, modernized setups. Children's engagement is further supported through ancillary play zones, such as Manado Play! with its water features and climbing structures, and Treetop Challenge, an aerial adventure course designed for young explorers to mimic animal behaviors in a , educational .

Conservation and Research

International projects

Chester Zoo conducts extensive field conservation efforts worldwide, focusing on hotspots through partnerships with local organizations and governments. These initiatives span 19 countries with 61 active field projects, emphasizing habitat protection, species recovery, and to combat threats like and . The zoo allocates over £26 million annually from its revenue to support these global programs, alongside on-site efforts, enabling technical expertise, training, and direct interventions in critical ecosystems. In , Chester Zoo collaborates with the and local partners on black rhino conservation, including the translocation of 21 eastern black rhinos to the Loisaba Conservancy in northern in early 2024. This effort marked the ' return to the region after 50 years of due to , with zoo scientists providing dung analysis for population monitoring and training rangers in techniques to enhance long-term survival. The project has contributed to stabilizing rhino populations by reducing human-wildlife conflict and restoring secure habitats, demonstrating measurable recovery in one of Africa's most threatened large . In , a , Chester Zoo partners with the local NGO Madagasikara Voakajy on habitat restoration initiatives, including the planting of over 50,000 native seedlings across 120 hectares of degraded forest. This work targets the recovery of ecosystems vital for endemic species like lemurs and , addressing driven by through community-led nurseries and . The efforts have improved habitat connectivity and , with early metrics showing increased native plant diversity and reduced soil erosion in restored areas. Additional projects in focus on mitigating threats to tigers and orangutans via sustainable advocacy, which indirectly supports anti-poaching by preserving habitats in and . Through collaborations with 63 partner organizations, including international bodies like the (involving ), these programs promote policy changes and community education to curb habitat loss. Overall, Chester Zoo's international work has led to tangible impacts, aiming to enhance protection for over 150 across its priority regions as part of its Masterplan.

In-situ and ex-situ initiatives

Chester Zoo's ex-situ conservation efforts focus on maintaining viable populations through advanced breeding and genetic preservation techniques. A key initiative involves banking for , exemplified by the zoo's 2025 partnership with and to enhance methods. This collaboration targets live cell biobanking of , oocytes, embryos, tissues, and cultured cells from species such as snow leopards, jaguars, , and rare birds like the , aiming to safeguard genetic diversity for future reintroduction and breeding programs. Complementing these genetic preservation activities, the zoo employs artificial reproduction technologies to support breeding. For blue-eyed cockatoos (Cacatua ophthalmica), keepers have implemented artificial and hand-rearing protocols since the early 2000s, involving controlled temperature environments around 36–37.5°C and specialized hand-feeding diets to improve chick survival rates in captivity. Similar techniques have been applied to other rare s, such as Mitchell's lorikeets and Philippine cockatoos, resulting in successful hatches that bolster European Endangered Species Programmes (EEPs). These ex-situ programs directly link to through reintroduction and efforts. Chester Zoo has facilitated the release of zoo-bred animals to wild s, including over 1,300 Desertas Island land snails (Leiostyla bollei and Geomitra electra) to Bugio in in late 2024, reviving populations once thought extinct. The zoo also supports black rhino reintroductions in via its breeding successes, contributing to in protected areas. of such efforts and wild populations incorporates camera traps; for instance, in the montane forests of , the zoo has deployed these devices to track elusive species like the mountain , providing data on , , and threats to inform ongoing field interventions. Research underpins these initiatives, with veterinary studies emphasizing animal health in captivity and the wild. At Chester Zoo, scientists have conducted extensive work on Asian elephant (Elephas maximus) health, including the development of the world's first vaccine against elephant endotheliotropic herpesvirus (EEHV) in 2025. Trials on adult elephants at the zoo demonstrated the vaccine's safety and ability to elicit a targeted immune response, addressing a disease that has caused significant calf mortality. Since the 2000s, the zoo's International Centre for Zoo Science has produced over 50 peer-reviewed publications on elephant welfare, covering topics from social interactions and stress physiology to reproductive health, often in collaboration with institutions like the University of Surrey. By 2025, these combined in-situ and ex-situ initiatives have achieved notable successes, with more than 100 animals reintroduced across multiple species, including snails, rhinos, and UK-native wildcats, demonstrating the zoo's role in stabilizing declining populations and enhancing resilience.

Former Exhibits

Europe on the Edge

Europe on the Edge was Chester Zoo's largest and one of the biggest in the , opened in 1993 on the site of the former enclosure. Spanning roughly 10,000 square feet, the exhibit focused on European endangered and vulnerable bird species, showcasing their habitats along the continent's ecological margins to underscore threats like habitat loss and environmental pressures. The design replicated wetland and edge ecosystems, incorporating naturalistic features such as water bodies and vegetation to support wading and scavenging birds. Historical elements from post-World War II construction, including repurposed concrete pillars originally intended as road barriers, were integrated into the structure, blending messaging with the zoo's architectural heritage. Featured animals included white storks (Ciconia ciconia), Eurasian spoonbills (Platalea leucorodia), northern bald ibises (Geronticus eremita), red-billed choughs (Pyrrhocorax pyrrhocorax), griffon vultures (Gyps fulvus), black vultures (Aegypius monachus), little egrets (Egretta garzetta), northern lapwings (Vanellus vanellus), and other species like Garganey ducks (Spatula querquedula) and red-legged partridges (Alectoris rufa). These birds represented key examples of European wildlife facing decline due to factors including wetland drainage and climate impacts. The exhibit closed in late 2018 or early 2019 to allow for redevelopment into the Forest , which opened in March 2019, part of the zoo's shift toward expanded global displays. Animals were relocated and integrated into other appropriate enclosures, supporting ongoing habitat enhancements across the site, including expansions like the Heart of Africa. Through its focus on Europe's fragile , Europe on the Edge significantly raised visitor awareness of regional challenges, contributing to the zoo's broader programs for species such as the and , which involve breeding, reintroduction, and protection efforts.

Mkomazi National Park Painted Dogs

The Mkomazi National Park Painted Dogs exhibit at Chester Zoo, opened in 2011, was a purpose-built replicating the savannah and scrubland of Tanzania's Mkomazi to house endangered painted dogs (Lycaon pictus). The enclosure spanned approximately 1 (3,545 m² outdoors), featuring two interconnected outdoor areas with arid-adapted vegetation, rocky outcrops, and naturalistic earth mounds. Key features included underground burrows and breeding dens designed to mimic wild conditions, allowing the dogs to dig and rest naturally, while elevated viewing platforms and pathways enabled visitors to observe pack behaviors up close. The exhibit also incorporated live den cameras for monitoring breeding activities, providing insights into pup rearing without disturbance. These elements emphasized the of painted dogs, known for their cooperative hunting and family structures. The habitat primarily housed a pack of painted dogs, with a capacity for 10-15 individuals to support social group living essential for the species. Starting with an initial group of seven dogs (five males and two females) in 2011, the pack expanded through successful breeding; notable litters included seven pups born in late 2017 to dam K'mana and sire Ville. These breeding efforts contributed to the European Endangered Species Programme (EEP) for painted dogs, with offspring supporting and potential reintroduction to protected areas in , including Mkomazi . The exhibit also briefly featured mixed-species elements with North crested porcupines (Hystrix cristata) and rock hyraxes (Procavia capensis) in adjacent sections to simulate natural ecosystems. Closely tied to , the exhibit raised awareness and funds for painted dog protection in , where Chester Zoo collaborated with local partners like the Wildlife Preservation Trust on habitat restoration and human-wildlife conflict mitigation. These initiatives included support for anti-snaring patrols, critical for combating that threatens painted dogs through incidental capture in wire traps set for smaller game. Over the years, the project helped sustain wild populations by funding community education and monitoring programs in . In the mid-2020s, the exhibit closed to facilitate the expansion into the larger habitat, with the pack relocated to the new 22-acre savannah enclosure upon its opening in April 2025. Despite the closure, Chester Zoo's with Mkomazi remains active, continuing and reintroduction efforts to bolster wild populations.

Aquarium

The Aquarium at Chester Zoo, the first permanent structure built on the site, opened in 1952 and was hand-constructed by June Mottershead, daughter of the zoo's founder George Mottershead, and her husband Fred Williams. It featured an innovative design element with a roof tank incorporating glass panels in the floor of an upper walkway, allowing visitors overhead views of aquatic life. The exhibit included a series of display tanks representing diverse environments, such as live reefs with species like and corals, tropical freshwater setups with tangled roots, and marine invertebrate displays. The Aquarium housed a wide array of fish, rays, and invertebrates across marine and freshwater habitats. Notable residents included seahorses, small sharks, elephant-nosed fish, Synodontis catfish, and various cichlids, with successes in breeding endangered species such as Omani blind cave fish (Garra barreimiae) and Lake Victoria cichlids (Haplochromis spp.). In September 2025, the Aquarium closed permanently due to structural safety concerns stemming from its age and outdated infrastructure, which no longer met modern and building standards. The resident animals were carefully relocated to new habitats across the zoo, including aquatic features in the Heart of exhibit. Throughout its 73-year history, the Aquarium played a pivotal role in early on and freshwater , fostering public awareness through immersive displays and contributing to ex-situ programs for threatened . Some elements from the original collection have been integrated into other exhibits, continuing its educational legacy.

Visitor Services

Membership and adoption programs

Chester Zoo offers annual membership programs that provide unlimited access to the zoo and additional perks to encourage frequent visits and support efforts. Membership options include single adult passes starting at £105 via (or £131.25 standard), student memberships at £94.50 (or £118.12 standard), and junior (ages 3-15) at £79.20 (or £99 standard), with juniors discounted to £55.20 (or £69 standard) when added to an adult membership for family coverage. Benefits encompass unlimited free entry for 12 months, 50% discounts on guest tickets during designated member days, free admission to selected partner zoos, 10% off in shops and cafes, priority access to special events including keeper talks, and exclusive newsletters with updates on zoo . The zoo's membership base has grown significantly, reaching over 155,000 members as of 2024, generating £13.8 million in income that bolsters operational and activities. This expansion followed a post-COVID surge, with numbers exceeding pre-pandemic levels by 2022 at 137,978 members, reflecting renewed public interest in experiences after lockdowns. In addition to memberships, Chester Zoo runs symbolic animal adoption programs to foster public engagement with and fund . Adoptions start at £20 for a basic supporter package, allowing selection of any and including a welcome letter, adoption certificate, and animal photo, with quarterly updates on the animal's wellbeing. Higher tiers include at £45 (with one admission ticket and a thank-you plaque listing), Silver at £65 (adding a second ticket, stationery, and ), and or Junior at £95 (featuring two tickets, a cuddly for Gold, children's activities, and the plaque). These packages, available for 16 animal choices in standard tiers and 10 in Junior, provide personalized certificates, fact sheets, and ongoing news, with all proceeds directly supporting the zoo's global initiatives. options enhance accessibility, enabling adoptions as presents that contribute to protection without physical ownership.

Education and events

Chester Zoo's education programs emphasize hands-on learning to foster awareness among young visitors. In 2023, the zoo welcomed over 123,000 children for structured visits, providing opportunities to explore exhibits while participating in guided activities that highlight and threats. These programs include inspiring workshops led by the zoo's education team, tailored to all key stages of the curriculum, covering topics such as Chester Zoo's role in combating illegal and sustainable production. Additionally, ranger-led talks deliver expert insights into animal behaviors and efforts, scheduled daily across various zoo locations to engage students directly with keepers and species like penguins and rhinos. The zoo promotes through initiatives like Networks for Nature, which engages over 700 volunteers annually in recording and hands-on actions, including monitoring local to contribute to broader ecological data. Another key program, Hedgehog Watch, involves in tracking Britain's declining populations via surveys and reporting, forming one of the largest efforts of its kind in the UK. Outreach services extend these experiences to schools unable to visit, with mobile workshops and project-based initiatives that integrate zoo expertise into classroom settings. Special events at Chester Zoo amplify educational outreach, such as interactive sessions for World Rainforest Day and , where participants explore through live demonstrations and Q&A with experts. Behind-the-scenes tours, including the and Elephant House experiences, offer exclusive access to animal care routines and breeding programs, designed to deepen understanding of ex-situ for groups and individuals. The zoo also hosts annual events like the Youth Summit on , featuring student-led talks and activities to empower young advocates. In 2025, the zoo launched a scheme providing nearly 33,000 free tickets for organized educational visits from November 2025 to February 2026, supporting schools in the region. Central to these efforts is the state-of-the-art education hub unveiled in 2023, serving as the with interactive displays, lesson planning tools, and spaces for workshops that immerse visitors in themes. Since 2020, the zoo has expanded online resources, including virtual zoo days that garnered 18.5 million views during the , alongside curriculum-aligned toolkits like the Toolkit, which provides lesson plans and activities linked to national standards. These materials support teachers in embedding within the English , enhancing pupils' knowledge of and sustainability.

Media and Recognition

Television appearances

Chester Zoo has been featured in several television series and documentaries that highlight its daily operations, animal care, and conservation efforts. The most prominent is the observational documentary series The Secret Life of the Zoo, produced by Blast! Films for , which aired from 2016 to 2021 across multiple seasons. This series used micro-rig camera technology to capture intimate details of animal behaviors and keeper interactions, including episodes focused on cubs navigating social hierarchies and calves receiving treatment for health issues like . Earlier coverage includes the 2007–2009 series Zoo Days, an observational program that followed the lives of staff and animals at Chester Zoo alongside , with episodes addressing challenges such as hand-rearing cubs and veterinary interventions for species like black rhinos. In 2014, aired Our Zoo, a six-part drama series depicting the founding of Chester Zoo in by Mottershead, drawing on historical records to portray early struggles and family dynamics. More recent broadcasts have centered on specific milestones. In March 2024, reported on the arrival of the zoo's first snow leopards, Nubra and Yashin, in a new Himalayan , emphasizing their role in global breeding programs. Coverage of the 2025 launch of the exhibit, the zoo's largest expansion spanning 22 acres and housing 57 African , appeared on , showcasing immersive savannah landscapes and mixed-species enclosures for giraffes, zebras, and antelopes. These television features have significantly influenced public engagement, with The Secret Life of the Zoo contributing to a roughly 20% increase in daily visitor numbers, rising from 6,000–7,000 in 2015 to 8,000–9,000 in 2016, as audiences sought to see the featured animals firsthand.

Awards and accolades

Chester Zoo has consistently received high praise from visitors, earning the title of the best-rated zoo in the according to in both 2024 and 2025, based on millions of traveler reviews. In 2024, it topped the UK rankings with over 11,000 "Excellent" ratings, reflecting exceptional visitor experiences. By 2025, the zoo maintained its position as the UK's top zoo while ranking third best in , with a 4.4 out of 5 rating from more than 17,500 reviews. These accolades underscore its status among global attractions, having previously been named the world's third-best zoo by in earlier rankings. The zoo's conservation efforts have been recognized through multiple British and Irish Association of Zoos and Aquariums (BIAZA) Awards. In 2022, projects linked to the Islands exhibit contributed to broader accolades for and exhibit evaluation, highlighting innovative approaches to multi-species s. In 2024, Chester Zoo secured eight BIAZA Awards, including Excellence in Conservation for the Project, which supports anti-poaching and protection in , and Outstanding Achievement for coordinator Dr. Veronica Cowl. The 2025 BIAZA Awards further honored the zoo with the Research Award for the Zoo Sphere of Influence model, which quantifies zoos' impacts on and society, alongside runner-up positions for the snow leopard design in the Habitats category and the School Takeover Day in the category. The Heart of exhibit, opened in 2025 as the zoo's largest spanning 22 acres and housing 57 species, has been praised for innovation in mixed-species savannah recreation. In 2019, the North of England Zoological , which operates Chester Zoo, received the Queen's Award for Enterprise in the category for its long-term contributions to global , , and sustainable practices, such as protection and programs. This prestigious honor, one of the UK's highest for business achievement, emphasized the zoo's role in addressing environmental challenges. Additionally, the zoo's snow leopard breeding program, coordinated under the European Association of Zoos and Aquaria (EAZA), achieved a milestone in 2025 with the birth of its first cub, Bheri, to parents Nubra and Yashin; this success was recognized in EAZA's Programme for bolstering the insurance population of the , with the habitat design earning further BIAZA acclaim.

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